About SynapNet
SynapNet is an AI-powered platform that transforms complex, multi-vendor networks into self-learning, self-healing systems.
With built-in anomaly detection, predictive intelligence, and autonomous remediation, it reduces operational costs while improving uptime and service quality.
The platform combines lifecycle automation, role-based dashboards, and a conversational AI Copilot to deliver clarity and action for operators, executives, and guests alike. Designed for mission-critical environments like cruise lines, aviation, offshore energy, and edge enterprises, SynapNet ensures networks are always predictive, resilient, and future-ready
Whom We Serve
“From sea to sky to shore — SynapNet keeps mission-critical networks running”
🚢 Cruise Lines & Maritime Operators
✈️ Aviation & Airlines (Airborne Connectivity & Ops)
⚡ Remote Infrastructure Operators (Energy / Offshore / Defense)
🏢 Large Enterprises with Distributed Edge Networks
(Retail, Logistics, and Manufacturing)
🤝 Managed Service Providers (MSPs) & System Integrators
Why SynapNet?
Traditional tools react. SynapNet predicts, prevents, & fixes
Where Tools Fall Short today?
Multi-Vendor Complexity
Need deep expertise across diverse vendor ecosystems
Alert Fatigue
Overwhelmed with thousands of daily signals, making it difficult to identify critical issues
High OPEX
24×7 NOC teams needed to keep lights on
Cloud-only, reactive monitoring
Issues fixed after users are impacted
Vendor lock-in and Lifecycle Mgmt gap
Limited flexibility across diverse fleets and equipment
No edge/offline readiness
Limitations in ships, aircraft, or remote sites
The SynapNet Advantage
🤖 AI-First (Adaptive Intelligcence)
Self-learning anomaly detection, multi-source correlation, advance predictive alerts, and AI Copilot
👤Reduced OPEX
Lights Out NOC enables 40%-50% OPEX savings
🌍 Edge-Ready
Works in online, hybrid, and offline environments
⚡ Autonomous Ops
Closed-loop automation, Lights-Out NOC, auto-remediation
🔀 Vendor-Agnostic
Supports Cisco, Juniper, Huawei, Palo Alto, Starlink, Inmarsat, and more
👤 Role-Based Insights
lDashboards tailored for Operators, Executives, and Guests
Platform Features
SynapNet is an end-to-end AI-powered unified platform that ingests telemetry, learns patterns, predicts issues, and executes remediation — all while providing tailored dashboards
AI Observability and Predictive Intelligence
Real-time visibility across logs, metrics & telemetry with self-learning anomaly detection. Correlates events from multiple sources to reduce noise & detect problems before they escalate. Forecasts link degradation & hardware failures, allowing preemptive action before issues impact users.
Lifecycle Automation
SynapNet Platform Architecture
“Built on AI. Designed for scale. Engineered for autonomy”
Data Collectors (Telemetry Layer)
Collects and normalizes data from SNMP, Syslog, NetFlow, RF telemetry, configs, cloud APIs, and weather feeds
AI EngineCore
ML/AI models perform anomaly detection, event correlation, root cause analysis, and predictions
Automation Engine
Executes auto-remediation via playbooks, APIs, or scripts
Dashboards & Insights
Role-based dashboards for operations, executives, guests, and partners
Device and Asset Manager
Tracks licenses, EOL status, agreements, and configurations
Edge Connectors
Lightweight agents/gateways supporting offline operation with buffering andreal-time synchronization
Customized LLM Layer
Brings natural language intelligence into operations., RAG-powered contextual Q&A, Human-friendly anomaly explanations, Copilot-driven queries and actions
SynapNet AI Engine
Detect: Anomaly Detection and Correlation
AI/ML models learn baselines and detect real-time anomalies from diverse data sources, correlating events into single, actionable incidents
Predict: Analytics and Forecasting
Anticipates future failures, degradations, and capacity issues, providing proactive alerts before service impact
Verify: Closed-Loop Feedback
Monitors the impact of automated actions, continuously refining models and processes for improved reliability and efficiency
Act: Auto-Remediation and Autonomous Ops
Executes policy-driven actions and playbooks with confidence scoring, resolving 60-70% of incidents automatically
From Detection → Prediction → Action → Verify
Benefits
Noise → Signal
Collapse 100s of alerts into 1 enriched incident
50% fewer false positives
less alert fatigue
Shift from Reactive to Proactive
Predict and fix before outages
Autonomous Ops
60–70% of incidents auto-resolved
70% faster RCA
fewer war rooms, faster recovery
50% faster MTTR
thanks to immediate AI-driven actions
Reliability
Confidence scoring + rollback ensures safe actions
Optimizes capacity planning
avoids over/under provisioning
From Reactive NOC to Lights Out NOC
“Reduce costs, eliminate noise, and let AI run your NOC”
Traditional NOC
- 24×7 staffing with specialized expertise
- Reactive problem-solving after impact
- 100+ Alerts
- Manual remediation processes
- Knowledge silos and inconsistent
responses
- High operational costs that scale with
network size
SynapNet Lights Out NOC
- Auto-resolves 60-70% of incidents
without human input
- Confidence scoring ensures safe
automation
- Canary execution with automated rollback
for risky changes
- Thin on-call layer only for novel or critical issues
- Consistent, documented remediation for
all incidents
OpEx Savings
Uptime Improvement
50%
MTTR Reduction
70%
Auto Resolve
70%
30% +
SynapNet Ops Calendar – AI powered Lifecycle Management
🌐 Unified Operations Calendar
A single yearly horizon view that combines contracts, hardware/software lifecycle, compliance tasks, and stabilization events — all in one place.
🤖 AI/ML Intelligence
Layer Cleans messy data, extracts EOL/EOS from vendor notes, forecasts license renewals, and risk-scores vulnerabilities automatically.
📊 Interactive Dashboards & Reports
Role-based views for Executives, Operators, and Managers. Dynamic filters, Gantt timelines, and easy exports to Excel/CSV.
🔔 Proactive Alerts & Workflows
Customizable lead-time alerts via Email or Teams, with automated ServiceNow ticket creation and validation.
🔒 Lifecycle & Compliance Management
Automated tracking of EOL/EOS, software versions, vulnerabilities, and audits — by manufacturer, model, or site.
⚡ Stabilization & Upgrade Planning
AI-assisted wave planning with resource optimization, reducing manual effort and scheduling conflicts.
💬 AI Copilot for Operators
Ask questions in plain language, get instant insights, and receive optimization recommendations across contracts, lifecycle, and compliance data.
Role based tailored dashboards – AI assisted
🏢 Executive View
Business-focused dashboards with insights that matter at the boardroom level:
- Uptime % and SLA compliance trends
- OPEX savings and ROI reporting
- Strategic initiative tracking
- Resource utilization and efficiency metrics
- Risk scores and compliance posture
⚙️ Operator View
Deep technical dashboards that keep NOCs efficient and proactive:
- Real-time telemetry and traffic patterns
- Anomaly detection with auto-remediation status
- Root cause analysis powered by AI insights
- AI-enriched incident management
- Historical trend analysis for proactive planning
🌐 Guest View
Simple, transparent status indicators for end-users:
- Internet: Stable / Degraded / Down
- Wi-Fi performance and bandwidth usage
- Expected resolution timelines
- Basic self-service troubleshooting tips
- Subscription and plan management
AI-powered dashboards that translate complexity into role-specific clarity
SynapNet AI Value Add
Executive Summaries auto-written by LLMs (“99.98% uptime this month, 15% cost reduction from auto-remediation”)
Predictive KPIs: Forecast bandwidth and license renewals
AI Recommendations → “Upgrade WAN by Q2 for 25% peak demand growth”
SynapNet Copilot usage: For e.g. Q. Why is this failover happen? Ans: Rain fade reduced SNR by 12dB; failover to LEO triggered.
Playbook suggestions learned from historical incidents
LLM-based Simplified Status Explanations in plain English (“We’re experiencing bad weather. Y our connection is rerouted via LEO satellite.”).
Personalized Insights → AI can highlight guest-specific usage vs average
Proactive Alerts → predicted slowdowns shown before they occur.
SynapNet Copilot - Conversational AI Assistant
Talk to your network with SynapNet Copilot - It turns complex networks into conversations. Copilot delivers clear insights and safe actions from anomalies to forecasts to automated fixes.
“From intent to action — networks that configure themselves”
SynapNet
AI-driven Auto Configuration, Provisioning and Vendor Migration
⚡ Zero-Touch Provisioning
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Plug in a new device, and SynapNet auto-generates and applies a baseline configuration.
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Dynamic IPs, routing, and QoS rules are provisioned automatically.
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Self-healing rollback ensures stability if a config fails.
🤖 AI-Assisted Configuration
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Convert natural language intent into validated configs (CLI, JSON, NETCONF/YANG).
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AI checks configs against compliance and golden baselines before rollout.
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🔀 Multi-Vendor Migration Made Simple
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AI-powered translation of configs across platforms (e.g., Cisco → Juniper, Starlink → Inmarsat).
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Cross-platform policy migration with confidence scoring (% match).
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Safe rollback and validation workflows minimize risk.
🧠 SynapNet AI Value Add
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Copilot-powered requests: “Provision VLAN 200 for Guest Wi-Fi on Switch S2.”
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Automated playbook execution for repetitive provisioning tasks.
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Continuous drift detection to catch and correct unauthorized changes.
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Proactive recommendations for hardware/software upgrades during migrations.
SynapNet Use Cases
“AI-driven autonomy in action — solving real-world challenges across industries.”
🚢 Guest Connectivity Assurance
Ensure uninterrupted passenger Wi-Fi. Predict satellite rain fade, trigger automatic failover to backup links, and notify guests in plain language.
📈 Fleet SLA Protection
Proactively manage congestion before it impacts critical services. Maintain 99.95–99.99% uptime and avoid costly SLA penalties.
🖥️ Lights-Out NOC
Automate incident detection, RCA, and remediation — reducing reliance on 24×7 staffed operations centers and cutting OPEX significantly.
⚙️ Predictive Maintenance
Use AI to forecast hardware failures (fans, power supplies, antennas) and schedule proactive replacements before outages occur.
🔀 Vendor Migration Made Easy
Translate configurations across platforms (Cisco → Juniper, Starlink → Inmarsat) with AI validation, confidence scoring, and rollback safety.
🔒 Compliance & Lifecycle Automation
Automated tracking of licenses, EOL/EOS, vulnerabilities, and audits — ensuring fleets remain compliant and audit-ready.
SynapNet
Business Value & ROI
“Turning AI-driven operations into measurable business results.”
💰 OPEX Savings
-
40–50% reduction in NOC staffing & manual troubleshooting
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Automated remediation + Lights-Out NOC → fewer escalations
-
Lower dependency on vendor professional services
📈 SLA Improvements
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AI-driven anomaly detection reduces SLA breaches
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Achieve consistent 99.95–99.99% uptime across fleets and edge sites
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Fewer penalties from missed commitments
⏱️ Business Continuity & Resilience
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Predictive analytics prevent failures before they occur
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Automated rollback + self-healing provisioning cut MTTR by 40–60%
-
Every prevented outage protects revenue, safety, and customer trust
🌐 Guest & Customer Satisfaction
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Transparent guest notifications & dashboards reduce complaints
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Proactive comms: “Expect slowdowns from 9–11 PM due to peak usage”
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Predictive traffic management -> critical services always prioritized
SynapNet
Estimated $2–3M annual OPEX savings per large fleet
Uptime improved by 3–5% → direct revenue protection
Protects ~$300K/hour in revenue (average cruise/aviation ops).
50–70% fewer Wi-Fi complaints; improved brand perception
Our Vision
“Shaping the future of autonomous network operations”
🌍 Connected Everywhere
We envision a world where every network — from cruise ships and aircraft to offshore energy and smart cities — is intelligent, resilient, and self-managing
🤖 AI at the Core
By combining AI, automation, and predictive intelligence, SynapNet transforms network operations from reactive firefighting to proactive, lights-out autonomy
📈 Business-Driven Outcomes
Our mission is not just to keep networks running — but to reduce OPEX, protect revenue, and improve customer experience for operators and enterprises worldwide
🔮 Future-Ready & Vendor-Free
SynapNet is built to scale across multi-vendor, edge, and hybrid environments — ensuring enterprises stay future-proof and free from vendor lock-in
Service Offerings
SynapNet is not just a tool, but as a strategic managed solution partner — We deliver core platform, customization, and 24×7 Lights Out managed operations (end-to-end accountability)
SynapNet Core Platform Offering
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AI-powered observability, predictive analytics, and autonomous operations
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Self-learning anomaly detection, auto-remediation, lifecycle automation
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Role-based dashboards & CoPilot for operators, executives, and guests
Integration and Customization Services
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ITSM & Workflow Integration – ServiceNow, Jira, ticketing & automation workflows
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Multi-Vendor Systems Support – seamless integration across routers, firewalls, satellite terminals, & hybrid cloud APIs
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Security Systems Integration – Firewalls, SIEM, SOAR
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Business & Guest Systems Integration – connect with OSS/BSS, guest WiFi portals, & enterprise IT systems.
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Industry-Specific Customization – tailored workflows and data pipelines
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Custom Dashboards & Playbooks – role-based visualizations, automated remediation playbooks, & extensions tuned to customer needs
Lights Out NOC Support Services (Managed Ops)
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24×7 proactive monitoring with SynapNet AI at the core.
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Automated incident detection, RCA, and remediation with minimal human touch.
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On-call L4 engineering escalation for critical issues.
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OPEX reduction and SLA improvement with continuous AI optimization.
Value Proposition
One Stop Accountability (Single vendor for platform + integrations + NOC support)
Reduced Operational Complexity (Unified platform integrates with existing shipboard + shore systems)
Lower OPEX and Headcount requirements (thanks to Lights out NOC – support engineers drastically reduced)
Faster Time-to-Value (PoC → Pilot → Fleet rollout in <10 months)
Continuous Innovation without extra investment (AI/ML Copilot, predictive models, and remediation playbooks continuously evolve)
Experienced team in managing similar network ecosystem e.g. cruise lines
“Ready to Transform Your Network Operations? Let’s discuss how SynapNet can deliver AI-powered autonomy for your organization.”
Request for Demo
123-456-7890
500 Terry Francine Street, 6th Floor, San Francisco, CA 94158
For additional information regarding SynapNet, feel free to reach out. We’re here to assist and provide all necessary details.
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